It appears you are shopping outside of the UK. For orders outside of the UK, please call our sales team on +44 (0) 1933 666 244
Designed by leading scientists from around the world ClenaBot whose original name is unfortunately classified was created to solve super complex calculations in a matter of seconds. However, ClenaBots true passion was with helping and engaging with people something that was difficult to do in a computer lab deep underground, so when a vacancy for a robot came up in Clenaware ClenaBot jumped at the chance.
ClenaBot is now on hand 24/7 to help answer your questions or help you choose the perfect product. Being the newest member of the Clenaware team, ClenaBot is still undergoing extensive training, and even though ClenaBot is a super quantum computer, their knowledge isn't always as good as the brainy office team. So if there is something ClenaBot cant help you with then get in contact with a human.
Stop procrastinating!
Okay maybe one joke...
I will certainly try!
What would you like help with?
I hope this helps
Placing an order FAQ's
If you are in the UK mainland and you place your order before our 1 p.m. cut off, then your order should be with you next working day (subject to stock levels). If you decide to spread your payments, delivery can take up to 7 working days as we review the order.
Please note we cannot guarantee next day delivery for machines. We try our best to get them delivered as soon as possible, but shipping times can fluctuate.
If you need an order by a specific date, please email us on sales@clenaware.co.uk with the item you would like to buy, and the date you need it by.
Currently, discount codes can only be redeemed with phone orders. When you call to place your order quote your discount code, and it will be applied if valid.
The easiest way to place an order is online, where you have the option to spread your payments or purchase outright. You can also purchase anything from our range via the phone on 01933 666 244 or send your order via email on sales@clenaware.co.uk.
Please check you've filled all the details out correctly including your name, address and payment info. Still not working? Please Email us at info@clenaware.co.uk (with screenshots if possible!), and we'll see if we can track down the problem.
Please get in contact with us as soon as possible either by calling us on 01933 666 244 or emailing sales@clenaware.co.uk.
To cancel an order, please get in touch as soon as possible either via the phone 01933 666 244 or by email sales@clenaware.co.uk.
If you are placing a large order, please get in contact with us either by calling us on 01933 666 244 or emailing sales@clenaware.co.uk, and one of the team will happy to assist.
I hope this helps
Payment FAQ's
There is a number of ways in which you can pay. We can take payment on the phone, receive a bank transfer, take payment online or set up a direct debit.
Stripe is a payment processor used by millions of companies. We use Stripe when taking order payments on our website. Stripe is a secure platform, so rest assured your data is safe.
GoCardless is a platform we utilise to collect recurring payments. We use GoCardless for our spread payment orders and our service and support packages. You will receive emails from GoCardless before any payments are taken, and your payments are fully protected by the Direct Debit Guarantee.
All prices shown on our website are exclusive of VAT unless otherwise stated. We show all product prices including and excluding VAT and try to be as clear as possible however if you have any questions in regards to pricing please get in contact with us on 01933 666 244 or email sales@clenaware.co.uk.
All major credit and debit cards are accepted, including Visa, Mastercard, and American Express.
Your payment could have been declined for several reasons. The most common reason might be that your payment details were entered incorrectly. Be sure to double check your payment details before submitting the order! If you are still experiencing payment problems, please contact your bank for more details.
Yes, online orders above £500.00 (inc. VAT) are eligible for our spread payments. Simply select "Spread Payments" at the checkout and configure your plan.
I hope this helps
Spread Payments FAQ's
Our current minimum order amount to qualify for spread payments is £500.00 (inc. VAT).
Our current minimum up front amount is 10% of your overall order (inc. VAT).
When you place your order, our team will review it against our spread payment guidelines. You will receive an order reference number and payment breakdown, you will then be notified within 7 days if your order has been accepted and your order will be shipped.
The initial payment amount will be taken 7 days from the order date.
Yes, of course you can pay early. Please give us a call on 01933 666 244 to arrange this. Once the account is settled, your direct debit will be terminated and no more money will be taken. We do not charge any fees for early termination.
The direct debit and payments are processed through a platform called GoCardless.
The first monthly payment will be taken one month after the initial payment and monthly after that. GoCardless will send a full schedule of payments.
I hope this helps
Delivery FAQ's
When placing your order either via the phone or online, please provide your mobile phone number this way we can add your number to the Parcelforce tracking, so you receive updates.
If you are in the UK mainland and you place your order before our 1 p.m. cut off, then your order should be with you next working day (subject to stock levels). If you decide to spread your payments, delivery can take up to 7 working days as we review the order.
Please note we cannot guarantee next day delivery for machines. We try our best to get them delivered as soon as possible, but shipping times can fluctuate.
For orders placed on the Clenaware Website any purchase over £25.00 benefits from free delivery, any orders under £25.00 will be subject to a £20.00 delivery charge. This is an online promotion and orders placed by phone or email incur the following delivery charges.
Product up to 30kg - £20.00.
Machine delivery - £75.00.
Chemicals - up to two boxes - £20.00.
Chemicals - up to four boxes - £30.00.
Chemicals - up to six boxes - £40.00.
Chemicals - over six boxes (palletised) - £50.00.
If you have made a mistake and need to change your delivery address, please contact us as soon as possible on 01933 666 244.
This is something we can try to arrange but will be subject to an additional postage fee. Our free delivery promotion online does not cover weekend deliveries. If you need delivery for a weekend, please get in contact with us before you place your order and we can provide a price.
This is something we can arrange but will be subject to an additional postage fee. Our free delivery promotion online does not cover international deliveries. Please get in contact with us if you are buying from outside the UK.
Consumables, accessories and spare parts are sent via Parcelforce. If we are shipping a pallet, it is sent via Palletways.
I hope this helps
Returns FAQ's
It's important to find the perfect piece of equipment, so we completely understand if you want to change your product for something more suitable for your space. Get in touch as soon as possible on sales@clenaware.co.uk or call 01933 666244 and we will see what we can do.
Please note only items with original packaging in brand new condition will be accepted for exchange. We charge a 25% restocking fee for every item that is sent back, including items that come back for an exchange. Once we receive the original product back and it has been inspected, your exchange product will be sent out.
We're sorry the item did not reach you in good condition! We are happy to arrange for a prompt replacement or repair. Please get in contact as soon as possible on 01933 666 244 or email sales@clenaware.co.uk.
We completely understand if you want to change your mind and return your order. Please get in contact with us on 01933 666 244 or email sales@clenaware.co.uk to have this arranged.
Please note your original shipping cost will not be refunded and there is a restocking fee of 25% of the price of the product you wish to return.
Oh no! We're sorry your order is not complete. Please get in contact with us right away on 01933 666 244 or email sales@clenaware.co.uk, and we will look into it and have the missing item(s) redelivered as soon as possible.
All refunds will be usually be processed within 7-10 working days depending on your bank.
For refunds on returned products, the refund will not be processed until we receive the goods back.
Please note there is a 25% restocking fee and if the item has been shipped the delivery amount will not be refunded.
I hope this helps
Clearance Items FAQ's
Due to the limited stock we have, these items are not available to buy online, so please call us on 01933 666 244 if you would like to purchase any of our clearance products or have any further questions.
You cannot use any discount code for clearance items. Clearance items are also not included in any special offers currently available.
Our clearance items benefit from 12 months manufacturer’s warranty; however, this does not cover the defects or condition of the item listed at the point of sale.
All of our clearance items are in full working order. These items can come with some manufacturing defects, or they may have signs of use, for example ex-hire stock. Some of our stock may not have any imperfections and may just be discontinued products. Please give us a call on 01933 666 244 and we can discuss any individual items you are interested in.
No problem, I can help!
What product would you like help with?
To help find the perfect Airack for you lets start with what you hope to achieve
Whats more important to you?
Understood, time is of the essence!
What glasses are you going to be drying?
Understood, nobody wants a flat looking beer!
What glasses are you going to be drying?
Thank you! Nearly there
What size glass basket do you have?
Oooh, Fancy!
What size glass basket do you have?
It's a match! Based on your answers I recommend:
Airack Glass Dryer - Lite - 40 Size
The Airack Lite is perfect for your glassware and set up based on your answers. With its mechanical manual runback timer, you can set the desired cycle time depending on the types of glasses you want to dry.
Find Out MoreIt's a match! Based on your answers I recommend:
Airack Glass Dryer - Lite - 45 Size
The Airack Lite is perfect for your glassware and set up based on your answers. With its mechanical manual runback timer, you can set the desired cycle time depending on the types of glasses you want to dry.
Find Out MoreIt's a match! Based on your answers I recommend:
Airack Glass Dryer - Lite - 50 Size
The Airack Lite is perfect for your glassware and set up based on your answers. With its mechanical manual runback timer, you can set the desired cycle time depending on the types of glasses you want to dry.
Find Out MoreThank you! Couple more questions
Can you place your Airack next to a sink or waste pipe?
Thank you! Nearly there
What size glass basket do you have?
Thank you! Nearly there
What size glass basket do you have?
It's a match! Based on your answers I recommend:
Airack Glass Dryer - Standard - 40 Size
The Airack Standard is perfect for your glassware and set up based on your answers. This Airack comes with a four-minute electronic timer that automatically shuts off after the cycle. This Airack also comes with a drain funnel tube for the removal of excess water and a changeable airflow filter pad.
Find Out MoreIt's a match! Based on your answers I recommend:
Airack Glass Dryer - Standard - 45 Size
The Airack Standard is perfect for your glassware and set up based on your answers. This Airack comes with a four-minute electronic timer that automatically shuts off after the cycle. This Airack also comes with a drain funnel tube for the removal of excess water and a changeable airflow filter pad.
Find Out MoreIt's a match! Based on your answers I recommend:
Airack Glass Dryer - Standard - 50 Size
The Airack Standard is perfect for your glassware and set up based on your answers. This Airack comes with a four-minute electronic timer that automatically shuts off after the cycle. This Airack also comes with a drain funnel tube for the removal of excess water and a changeable airflow filter pad.
Find Out MoreIt's a match! Based on your answers I recommend:
Airack Glass Dryer - Lite - 40 Size
The Airack Lite is perfect for your glassware and set up based on your answers. With its mechanical manual runback timer, you can set the desired cycle time depending on the types of glasses you want to dry.
Find Out MoreIt's a match! Based on your answers I recommend:
Airack Glass Dryer - Lite - 45 Size
The Airack Lite is perfect for your glassware and set up based on your answers. With its mechanical manual runback timer, you can set the desired cycle time depending on the types of glasses you want to dry.
Find Out MoreIt's a match! Based on your answers I recommend:
Airack Glass Dryer - Lite - 50 Size
The Airack Lite is perfect for your glassware and set up based on your answers. With its mechanical manual runback timer, you can set the desired cycle time depending on the types of glasses you want to dry.
Find Out MoreOkay, let's find the perfect Basket or Rack for you
What are you washing?
It's going to be a rack that you want
What are you washing in your dishwasher?
It's a match! Based on your answers I recommend:
Dish Rack - SDTD
Crockery needs to be loaded into specially designed baskets to keep them in place and allow hot water and chemicals to pass over them to wash them effectively. The Dish Rack is of Thermoplastic design, with special support prongs to hold plates and saucers upright, ensuring optimum cleaning while in the dishwasher. The Dish Rack is suitable for most commercial dishwashers that take a basket up to 500mm.
Find Out MoreIt's a match! Based on your answers I recommend:
Open Rack - SDTD
The Open Dish Rack is of Thermoplastic design and has a flat open base, making it possible to stack plates, bowls and other dishwasher items. The Open Rack is suitable for most commercial dishwashers that take a basket up to 500mm.
Find Out MoreIt's a match! Based on your answers I recommend:
Cutlery Rack - SDTD
The Cutlery Rack is a compartmented basket and has a Thermoplastic design, making it durable. The rack has four generous sized compartments for your knives, forks, spoons and other utensils.
Find Out MoreBased on your answers I recommend:
Open Rack - SDTD
However, to achieve perfect results consider sorting your crockery into specific racks specially designed for each type of crockery
The Open Dish Rack is of Thermoplastic design and has a flat open base, making it possible to stack plates, bowls and other dishwasher items. The open area also allows for extra utensils and cutlery or larger items such as whisks or large kitchen knives that may otherwise not fit into the Cutlery Rack. The Open Rack is suitable for most commercial dishwashers that take a basket up to 500mm.
Want to get perfect results?Based on the fact you are washing various items, it would be best to split your crockery into the following racks:
Plates
Bowls & Mugs
Cutlery
It's going to be a basket that you want
What glasses are you washing?
Thank you! Nearly there
What size glasswasher / basket do you have?
Thank you! Nearly there
What size glasswasher / basket do you have?
Thank you! Nearly there
What size glasswasher / basket do you have?
Thank you! Nearly there
What size glasswasher / basket do you have?
It's a match! Based on your answers I recommend:
Glass Basket - SOV 40 - Premium
The Open Glass Basket is suitable for glasses that measure up to 150mm in height, such as Pint Glasses, Tumbler Glasses, Half Pint Glasses and Hi-Ball Glasses. The basket comes with offset hand slots which make it easier to handle and transport. This Open Glass Basket can be used in any 40 size glasswasher.
Find Out MoreIt's a match! Based on your answers I recommend:
Glass Basket - SOV 45 - Premium
The Open Glass Basket is suitable for glasses that measure up to 150mm in height, such as Pint Glasses, Tumbler Glasses, Half Pint Glasses and Hi-Ball Glasses. The basket comes with offset hand slots which make it easier to handle and transport. This Open Glass Basket can be used in any 45 size glasswasher.
Find Out MoreIt's a match! Based on your answers I recommend:
Glass Basket - SOV 50 - Premium
The Open Glass Basket is suitable for glasses that measure up to 150mm in height, such as Pint Glasses, Tumbler Glasses, Half Pint Glasses and Hi-Ball Glasses. The basket comes with offset hand slots which make it easier to handle and transport. This Open Glass Basket can be used in any 50 size glasswasher.
Find Out MoreIt's a match! Based on your answers I recommend:
Divided Basket - SOV 40 - Premium
The Divided Glass Basket is suitable for specialist style glasses that measure up to 150mm in height, such as Shot Glasses, Cocktail Glasses, Champagne Glasses and Wine Glasses. The basket is compartmented and angled to aid the drying process and to prevent glass damage or breakages. This Divided Glass Basket can be used in any 40 size glasswasher.
Find Out MoreIt's a match! Based on your answers I recommend:
Divided Basket - SOV 45 - Premium
The Divided Glass Basket is suitable for specialist style glasses that measure up to 150mm in height, such as Shot Glasses, Cocktail Glasses, Champagne Glasses and Wine Glasses. The basket is compartmented and angled to aid the drying process and to prevent glass damage or breakages. This Divided Glass Basket can be used in any 45 size glasswasher.
Find Out MoreIt's a match! Based on your answers I recommend:
Divided Basket - SOV 50 - Premium
The Divided Glass Basket is suitable for specialist style glasses that measure up to 150mm in height, such as Shot Glasses, Cocktail Glasses, Champagne Glasses and Wine Glasses. The basket is compartmented and angled to aid the drying process and to prevent glass damage or breakages. This Divided Glass Basket can be used in any 50 size glasswasher.
Find Out MoreIt's a match! Based on your answers I recommend:
Tall Glass Basket - SOV 40 - Premium
The Tall Glass Basket is suitable for 'Continental' style glasses that measure over 150mm in height. This includes glassware such as Pilsner glasses, Heineken and Peroni glasses. This Glass Basket has been designed with compartments and angled to aid in the drying process and also has special support inserts which sit inside the glasses. The support insert, safely accommodates the taller style glasses from falling over in the glasswasher which can cause damage to the glassware. This Tall Glass Basket can be used in any 40 size glasswasher.
Find Out MoreIt's a match! Based on your answers I recommend:
Tall Glass Basket - SOV 45 - Premium
The Tall Glass Basket is suitable for 'Continental' style glasses that measure over 150mm in height. This includes glassware such as Pilsner glasses, Heineken and Peroni glasses. This Glass Basket has been designed with compartments and angled to aid in the drying process and also has special support inserts which sit inside the glasses. The support insert, safely accommodates the taller style glasses from falling over in the glasswasher which can cause damage to the glassware. This Tall Glass Basket can be used in any 45 size glasswasher.
Find Out MoreIt's a match! Based on your answers I recommend:
Tall Glass Basket - SOV 50 - Premium
The Tall Glass Basket is suitable for 'Continental' style glasses that measure over 150mm in height. This includes glassware such as Pilsner glasses, Heineken and Peroni glasses. This Glass Basket has been designed with compartments and angled to aid in the drying process and also has special support inserts which sit inside the glasses. The support insert, safely accommodates the taller style glasses from falling over in the glasswasher which can cause damage to the glassware. This Tall Glass Basket can be used in any 50 size glasswasher.
Find Out MoreBased on your answers I recommend:
Glass Basket - SOV 40 - Premium
However, to achieve perfect results and reduce damage to glasses consider sorting your glasses into specific baskets specially designed for each type of glass
This basket comes with offset hand slots which make it easier to handle and transport. This Open Glass Basket can be used in any 40 size glasswasher.
Want to get perfect results?Based on the fact you are washing various items, it would be best to split your glasses into the following baskets:
Standard Glasses
Wine & Cocktail Glasses
Tall Glasses
Based on your answers I recommend:
Glass Basket - SOV 45 - Premium
However, to achieve perfect results and reduce damage to glasses consider sorting your glasses into specific baskets specially designed for each type of glass
This basket comes with offset hand slots which make it easier to handle and transport. This Open Glass Basket can be used in any 45 size glasswasher.
Want to get perfect results?Based on the fact you are washing various items, it would be best to split your glasses into the following baskets:
Standard Glasses
Wine & Cocktail Glasses
Tall Glasses
Based on your answers I recommend:
Glass Basket - SOV 50 - Premium
However, to achieve perfect results and reduce damage to glasses consider sorting your glasses into specific baskets specially designed for each type of glass
This basket comes with offset hand slots which make it easier to handle and transport. This Open Glass Basket can be used in any 50 size glasswasher.
Want to get perfect results?Based on the fact you are washing various items, it would be best to split your glasses into the following baskets:
Standard Glasses
Wine & Cocktail Glasses
Tall Glasses
Let's get started
Do you need a water softener?
I recommend installing a water softener if your water hardness is over 100 PPM. Don't worry, you don't need a science degree to work this out just a postcode! You can check your water hardness on your local water suppliers website. Limescale is the enemy of your equipment as it can block pipes and cover elements leading to your machine to break down or have substandard results. However, Just like Supermans Kryptonite Limeclase has a weakness and that's a quality water softener.
100 PPM
0 PPM
350 + PPM
Well, that was easy!
It sounds like you don't need a water softener
Your water is nice and soft meaning that limescale shouldn't be an issue and I wouldn't usually recommend a water softener. That being said if you start to notice signs of limescale, you may need to invest in the future.
Browse Our Water Treatments Anyway?Let's deal with this limescale!
What machine do you have?
Let's protect your glasswasher
What is more important to you?
Let's protect your dishwasher
What type of dishwasher do you have?
Okay, nearly there!
What is more important to you?
It's a match! Based on your answers I recommend:
Manual Water Softener - 12 Ltr
The Manual Water Softener contains resin beads. These beads absorb metal ions found in water (which is commonly calcium and magnesium). The resin contains sodium, hydrogen and potassium, which clean the water by attracting the metal ions to the beads. The softened water then passes from the softener unit and into your machine, giving you better cleaning results and prevents the scale from getting into the essential working parts of your glasswasher.
Find Out MoreUnderstood, You have better things to do than deal with a water softener!
What is more important to you?
Thank you, final question I promise!
Is you machine filling from a hot or cold water feed?
It's a match! Based on your answers I recommend:
Non-Electric Automatic Water Softener - Hot & Cold
Powered by the kinetic energy of moving water this Non-Electric Automatic Water Softener is a high-performance system, specially designed for applications where space is limited. Packed with the latest features and technology, this softener is an ideal choice for use with any commercial warewashing machine, be it on a cold or hot water feed.
Find Out MoreIt's a match! Based on your answers I recommend:
Automatic Water Softener - 10 Ltr - Hot
The Automatic Water Softener as apposed to the Manual Water Softener will not need to be manually regenerated. Controlled by a timer control valve, Ion-Exchange Resin is flushed with a brine solution to recharge at a set time. This is ideal for busy sites with fixed operating times. The Automatic Water Softener requires a salt top-up, usually once a week.
Find Out MoreIt's a match! Based on your answers I recommend:
Automatic Water Softener - 10 Ltr - Cold
The Automatic Water Softener as apposed to the Manual Water Softener will not need to be manually regenerated. Controlled by a timer control valve, Ion-Exchange Resin is flushed with a brine solution to recharge at a set time. This is ideal for busy sites with fixed operating times. The Automatic Water Softener requires a salt top-up, usually once a week.
Find Out MoreOkay, nearly there!
What is more important to you?
Thank you, final question I promise!
Is you machine filling from a hot or cold water feed?
It's a match! Based on your answers I recommend:
Automatic Water Softener - 14 Ltr - Hot
The Automatic Water Softener as apposed to the Manual Water Softener will not need to be manually regenerated. Controlled by a timer control valve, Ion-Exchange Resin is flushed with a brine solution to recharge at a set time. This is ideal for busy sites with fixed operating times. The Automatic Water Softener requires a salt top-up, usually once a week.
Find Out MoreIt's a match! Based on your answers I recommend:
Automatic Water Softener - 14 Ltr - Cold
The Automatic Water Softener as apposed to the Manual Water Softener will not need to be manually regenerated. Controlled by a timer control valve, Ion-Exchange Resin is flushed with a brine solution to recharge at a set time. This is ideal for busy sites with fixed operating times. The Automatic Water Softener requires a salt top-up, usually once a week.
Find Out MoreIt's a match! Based on your answers I recommend:
Non-Electric Automatic Water Softener - Hot & Cold
Powered by the kinetic energy of moving water this Non-Electric Automatic Water Softener is a high-performance system, specially designed for applications where space is limited. Packed with the latest features and technology, this softener is an ideal choice for use with any commercial warewashing machine, be it on a cold or hot water feed.
Find Out MoreYou are not messing around!
Thats a serious bit of kit
I want to make sure you get the right advice and product information for your machine, so I am going to refer you to our brainy office team. Give them a call, and they will be able to provide the best softener for you.
Get In Contact With UsIt's a match! Based on your answers I recommend:
Manual Water Softener - 12 Ltr
The Manual Water Softener contains resin beads. These beads absorb metal ions found in water (which is commonly calcium and magnesium). The resin contains sodium, hydrogen and potassium, which clean the water by attracting the metal ions to the beads. The softened water then passes from the softener unit and into your machine, giving you better cleaning results and prevents the scale from getting into the essential working parts of your glasswasher.
Find Out MoreUnderstood, You have better things to do than deal with a water softener!
What size glasswasher do you have?
It's a match! Based on your answers I recommend:
Calcium Treatment Unit - 18 Ltr
The Calcium Treatment Unit (CTU) is the ideal partner for your warewasher. The CTU aids the removal of chlorine, limescale and heavy metals such as lead, copper and mercury. There is no salt required for this type of unit, as the special resin in the unit can take up to 11000 litres of water flushing through it before the need to exchange.
+ Did you know we offer an exchange service, where we replace your exhausted CTU with a replenished one for a fraction of the cost of a new unit?
Find Out MoreIt's a match! Based on your answers I recommend:
Calcium Treatment Unit - 23 Ltr
The Calcium Treatment Unit (CTU) is the ideal partner for your warewasher. The CTU aids the removal of chlorine, limescale and heavy metals such as lead, copper and mercury. There is no salt required for this type of unit, as the special resin in the unit can take up to 14000 litres of water flushing through it before the need to exchange.
+ Did you know we offer an exchange service, where we replace your exhausted CTU with a replenished one for a fraction of the cost of a new unit?
Find Out MoreLet's get this ice crystal clear!
What is your Ice Machine capable of?
It's a match! Based on your answers I recommend:
Ice Machine Filter - iX01 - Complete
Ice machines that produce cloudy and poor quality ice are likely in need of a filter. When water turns to ice dissolved minerals in hard water precipitate and coat the working surfaces inside the ice machine, this leads to increased energy costs and inferior ice. It will also lead to a reduction in ice production and eventually lead to equipment breakdown, while chlorine in unfiltered water can add unwanted taste and odours.
Find Out MoreIt's a match! Based on your answers I recommend:
Ice Machine Filter - iX02 - Complete
Ice machines that produce cloudy and poor quality ice are likely in need of a filter. When water turns to ice dissolved minerals in hard water precipitate and coat the working surfaces inside the ice machine, this leads to increased energy costs and inferior ice. It will also lead to a reduction in ice production and eventually lead to equipment breakdown, while chlorine in unfiltered water can add unwanted taste and odours.
Find Out More